Did your customer change their mind, over order for a project, or decided it just wasn’t quite the right tiles for them? Unique Design Solutions can accept returns within 30 days of your order.
Please read the following Requirements for Return carefully.
Customers are responsible for all return shipping charges and arrangements, Unique Design Solutions is NOT responsible for the cost of any return shipping. You may return ship through the carrier of your choice. Our Warehouse receiving hours are Monday- Friday 7:30am – 3:30pm MST
All returns must be in their original packaging and in the condition in which they were received**.
All Returns are subject to a 25% restocking fee
The Following Items are Final Sale and cannot be returned
Refunds will not be issued for items damaged in return transit or for returns that are never received.
Your credit or refund will be processed within 7 business days after the receipt of material.
**Credit will not be issued for any items returned in a damaged, non-re-sale condition. It is imperative that the returned boxes are packaged well—our products are extremely fragile. We recommend adding insurance on your return shipment and use a trackable shipping method.
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